Privacy Policy

1. Information We Collect

At SUNBIRD INTERNATIONAL, we collect information that you provide directly to us when you:

• Create an account on our website
• Make a purchase or place an order
• Sign up for our newsletter or promotional communications
• Contact our customer service team
• Participate in surveys or provide feedback

This information may include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Send you marketing communications (with your consent)
• Improve our products and services
• Prevent fraud and enhance security
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

3. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission (SSL/TLS)
• Secure servers and databases
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection

4. Payment Information

Payment transactions are processed through secure third-party payment processors (such as Stripe and PayPal). We do not store your complete credit card information on our servers. Payment processors are PCI-DSS compliant and maintain the highest security standards.

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Keep you logged in to your account
• Analyze site traffic and usage patterns
• Improve site functionality and user experience

You can control cookies through your browser settings. However, disabling cookies may affect some features of our website.

6. Third-Party Services

We may use third-party services for:

• Payment processing (Stripe, PayPal)
• Shipping and logistics
• Email communications
• Analytics and performance monitoring

These third parties have their own privacy policies and are responsible for their own data practices. We encourage you to review their policies.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Opt-out of marketing communications
• Export your data
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at vibert337064@gmail.com

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: